CryoParts
212 East State Road 73
Suite 170
Saratoga Springs, Utah 84043

Earthlink and Mindspring cutomers please be aware that our e-mails are bouncing back and not getting through to you. If you get your e-mail through one of these providers and have sent us an e-mail, or ordered a product, and have not received a response, please shoot us another e-mail and we will contact you via our alternate e-mail account. Sorry for the inconvenience!

Or by phone: 1-877-849-0400. However, please be aware, we almost never answer the phone, however, we do check out e-mail many times throughout the day.

In the likely event that we don't answer, please leave a message and we'll call you back as soon as we have a free minute, but it will likely be a while.

International Customers

Important! International customers (yes, that even means those of you who live in the beautiful country of Canada), please e-mail us before ordering. Send us your location and what you would like to purchase, we will contact you and let you know if we can ship the items you would like to purchase to your country, if we will ship to your destination, and if so, with a shipping quote and instructions on how to pay. Thank you!

Please view the first few FAQ's for more details on our international policies.

US Authorized Internet Dealers

URL: Whiplash Audio

California

Kaplan Design
Website Here!
Los Angeles, Ca 90048
Tel: 818-642-2171
E-mail

Xerocomm Audio
6050 Commerce Blvd Suite 217
Rohnert Park, CA 94928
(707) 795-0923
sales@greenamplifier.com
URL: Xerocomm Audio

Japan

Happy Cable
Ken Tamura
Address: 3-6-7-1, Utsukushigaoka, Kiyota-Ku,
Sapporo, Hokkaido, Japan 004-0813
Tel/Fax: 011-889-6751
E-mail: kentmr@gray.plala.or.jp
URL: Happy Cable

UK

Australia

Thailand and SE Asia

Rungrat Trirattanakittikul
Thailand, phone number: 66-1-8224813

Other Locus Design Group Companies

Links to Friends

Trust

Purchase Terms

All of our credit card transactions are handled by the largest CC processor in the nation. They have state-of-the-art security to ensure that your information is safe. Please note that all CC charges will show as sold to "Locus Design", as they are the parent company of CryoParts, so all sales flow through their encrypted CC server account. That is also why you see their name on the "shopping cart" page when you purchase via CC.

If you prefer not to go through our SSL encrypted CC sever, feel free to use either Paypal or Bidpay. We have the same user ID (our e-mail address) for both Paypal and Bidpay.

For your convenience, MO or personal checks are also gladly accepted. However, we will wait for your check to clear before we ship any order. If you wish to purchase via check or MO, please mail to the address on the contact page. Be sure to include the name of the items you wish to purchase, how many of them you want, and an address to send them to.

If you are a resident of the great state of Texas, please be sure to add 8.250% sales tax.

Privacy Policy

We will not send you "spam".

We will not contact you to try and sell you more stuff, unless you ask us to keep you up to date on what's new...but you have to e-mail us and specifically ask us to do that.

We value your business, your privacy and your rights. We will not violate the trust you have shown in us by ordering our products.

Disclaimer

If you are not qualified to use, build, or install the power products we offer--DO NOT BUY THEM! Or, better yet, hire an electrician to do this for you. We are not liable for any use, or misuse, of our power products.

Incorrectly wired power cords can be lethal. Please use our products safely, in fact, if I were you I would hire an electrician to change our AC receptacles and build the power cords! But, of course, that's up to you.

Return Policy

We will NOT refund your money if you have used the parts, so before you use them, if you decide that the benefits of our cryo-treated products are not for you, please contact us for an RA, ship back prepaid, and we will promptly refund your money.

Now...cut cable...you are on your own there, once we cut it--it's yours, we will not accept returns on cut cable.

In the rare event that you receive a defective product, please contact us so that we may immediately ship a replacement to you. You will be required to ship back the defective product so that we may examine the defect and inform our suppliers of the problem.

Thank you for your support, and please contact us if you have any questions.